:root{--ink: #24150e;--muted: #7d6b55;--paper: #fff8ea;--line: #dfc37f;--jade: #173f35;--jade-2: #246452;--mint: #e8f2e9;--gold: #c79232;--red: #9a3b24;--blue: #315d85;--white: #fff;--shadow: 0 12px 28px rgba(37, 25, 12, .1)}*{box-sizing:border-box}body{margin:0;min-height:100vh;color:var(--ink);background:linear-gradient(180deg,#f2e7cb,#edf5ee)}button,input,select{font:inherit}.layout{width:min(1500px,calc(100% - 72px));margin:0 auto;padding:24px 0 44px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:18px}.brand{display:flex;align-items:center;gap:12px;min-width:0}.mark{width:42px;height:42px;border-radius:8px;display:grid;place-items:center;color:#ffe8a7;background:linear-gradient(135deg,var(--jade),var(--jade-2));font-weight:900;box-shadow:var(--shadow);flex:0 0 auto}.mark.large{width:60px;height:60px;margin:0 auto 14px;font-size:24px}h1{margin:0;font-size:23px;line-height:1.22;letter-spacing:0}.brand span{display:block;margin-top:3px;color:var(--muted);font-size:13px}.actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.btn,.ant-btn.btn{min-height:40px;padding:0 14px;border-radius:8px;color:var(--jade);background:#ffffffeb;border:1px solid rgba(23,63,53,.15);box-shadow:0 7px 16px #173f3512;font-weight:800;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;white-space:nowrap}.btn:hover,.ant-btn.btn:hover{color:var(--jade);border-color:#173f354d}.btn.primary,.ant-btn.btn.primary{color:#fff7df;background:linear-gradient(135deg,var(--jade),var(--jade-2));border-color:transparent}.btn.primary:hover,.ant-btn.btn.primary:hover{color:#fff7df}.btn.danger,.ant-btn.btn.danger{color:#fff7df;background:var(--red);border-color:transparent}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:16px}.stat{min-height:96px;padding:18px;border-radius:8px;background:#fffffff0;border:1px solid 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tr.active{background:var(--mint)}.customer{display:flex;align-items:center;gap:9px;min-width:170px}.avatar{width:34px;height:34px;border-radius:8px;display:grid;place-items:center;color:#fff7df;background:linear-gradient(135deg,var(--jade),var(--gold));font-weight:900;flex:0 0 auto}.customer strong{display:block;margin-bottom:2px}.customer span{color:var(--muted);font-size:12px}.chip{min-height:26px;display:inline-flex;align-items:center;padding:0 9px;border-radius:8px;font-size:12px;font-weight:900;white-space:nowrap}.chip.wait{color:#7a5216;background:#fff1c8}.chip.full{color:#842d18;background:#ffe4d9}.chip.done{color:#0d6a45;background:#def5e8}.chip.follow{color:var(--blue);background:#e3eef8}.mini-btn{height:32px;padding:0 10px;border-radius:8px;color:var(--jade);background:#edf5ee;border:1px solid rgba(23,63,53,.16);font-weight:800}.detail{padding:18px;display:grid;gap:14px}.empty{padding:34px 18px;text-align:center;color:var(--muted);line-height:1.7}.profile{display:grid;grid-template-columns:56px 1fr;gap:12px;align-items:center;padding:16px;border-radius:8px;color:#fff7df;background:linear-gradient(135deg,var(--jade),#2b6958)}.profile .avatar{width:56px;height:56px;background:#fff7df26;border:1px solid rgba(247,228,173,.36);font-size:23px}.profile h3{margin:0 0 5px;font-size:19px}.profile p{margin:0;color:#fff7dfd1;font-size:13px;line-height:1.5}.info-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.info{min-height:64px;padding:12px;border-radius:8px;background:#fffaf0;border:1px solid rgba(223,195,127,.45)}.info span{display:block;color:var(--muted);font-size:12px;margin-bottom:6px}.info b{font-size:15px;word-break:break-word}.prompt,.summary{border-radius:8px;padding:12px;font-size:14px;line-height:1.72;word-break:break-word}.prompt{background:#fbf1d9;border-left:4px solid var(--gold)}.summary{background:#eef6ee;border-left:4px solid var(--jade)}.detail-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.login-page{min-height:100vh;display:grid;place-items:center;padding:28px;background:linear-gradient(180deg,#f2e7cb,#edf5ee)}.login-box{width:min(420px,100%);padding:34px;border-radius:8px;background:#fffffff5;border:1px solid rgba(223,195,127,.62);box-shadow:var(--shadow)}.login-box h1,.login-box p{text-align:center}.login-box p{color:var(--muted);margin:8px 0 24px}.login-submit{width:100%}.form-line{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-line.three{grid-template-columns:repeat(3,1fr)}@media(max-width:1240px){.workspace{grid-template-columns:1fr}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:580px){.layout{width:min(100% - 20px,430px)}.topbar{align-items:flex-start;flex-direction:column}.actions{width:100%;justify-content:stretch}.btn,.ant-btn.btn{flex:1;padding:0 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